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Alex Narvey is now ACSP 10.11 certified. That's Apple Certified Support Professional in case you were wondering. Apple says that ACSP "verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential OS X capabilities. This certification addresses the technical skills needed by a OS X specialist who works as a support professional or otherwise assists OS X users with technical issues.
Alex first became ACSP (or its equivalent ACHDS) certified in 2004 for Mac OS X 10.3 (see Precursor PS-PR-04-06-28) and is happy to be constantly upgrading his skill set with the new ACSP 10.11 designation.
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